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UnioCRM

- A customer engagement and loyalty platform designed specifically for African SMEs. -

Overview

UnioCRM centralizes customer interactions, automates follow-ups, and provides actionable insights to build trust, drive repeat business, and boost lifetime value. It transforms scattered touchpoints into a seamless, loyalty-driven experience.


Problem

Potential customers are overlooked, follow-ups happen irregularly, and the actual status of client relationships remains unclear.

Solution

UnioCRM ensures consistent follow-ups, transparent pipelines, and loyalty tools—so every lead is nurtured and every customer feels valued.

Key Capabilities

  • Lead and Opportunity Tracking.
  • Customer segmentation & Analytics.
  • Sales and Support Integration.
  • Automated Follow-up.

Client Benefits

  • Stronger Customer Loyalty.
  • Identify top customer and Opportunities.
  • On-time follow-up for every lead.
  • Boost sales through personalization.

How it Works

01 Capture

Leads from web, calls, WhatsApp, and imports.

02 Prioritize

Segments and alerts focus the team on what matters.

03 Engage

Automated nudges, tasks, and offers at the right time.

04 Measure

Pipelines, cohorts, and loyalty analytics.

Quick facts

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UnioCRM